Frequently Asked Questions

You can start tracking links within minutes of signing up. Just add our lightweight tracking script to your website and begin monitoring your outbound link performance immediately. The setup process is straightforward and requires no technical expertise.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start, and you can cancel anytime without penalties.

Our lightweight tracking script has minimal impact on your website's performance. Once you sign up, you'll receive a unique script tag to add to your website's header. The script automatically detects and tracks all outbound link clicks.

We provide comprehensive outbound link analytics including:

• • Real-time click tracking and frequency analysis
• • Geographic location data (country/region level)
• • Device type and browser information
• • Referring page URLs and destination tracking

Yes! Our Professional and Enterprise plans include custom event tracking, allowing you to monitor specific user interactions and behaviors beyond just outbound link clicks.

API access is available with our Professional and Enterprise plans. This allows you to integrate our data with your existing analytics tools and build custom dashboards.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate the billing accordingly.

We'll notify you when you're approaching your limits. You can upgrade your plan or purchase additional capacity as needed. We never cut off your service without warning.

Yes! Save 20% when you pay annually. All annual plans include the same 14-day free trial and features as monthly plans.

No setup fees for any plan. You only pay the monthly or annual subscription fee, and you can cancel anytime without penalties.

Absolutely. We use enterprise-grade security measures including encryption in transit and at rest, regular security audits, and strict access controls. We are GDPR compliant and take user privacy seriously.

Yes, we are fully GDPR compliant and respect user consent. All tracking is anonymized and we provide tools to help you meet your privacy obligations. See our Privacy Policy for details.

Data retention varies by plan: Starter (30 days), Professional (1 year), Enterprise (unlimited). You can request deletion of your data at any time by contacting us.

We provide comprehensive support based on your plan:

• • Starter: Email support with response within 24 hours
• • Professional: Priority support via email and live chat
• • Enterprise: Dedicated account manager with SLA guarantee

Yes, we have comprehensive documentation including setup guides, API documentation, and troubleshooting resources. Visit our docs section for detailed tutorials and best practices.

Yes! Our Professional and Enterprise plans include API access and webhooks, allowing you to integrate with Google Analytics, custom dashboards, and other analytics platforms.